SLA Challenger for HP Performance Insight

PerVigil — member of HP Enterprise Management Alliance Program.

IT Management Software


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Integrated products with PerVigil

Related products from HP
- »HP Performance Insight

Related info

An HP Software integrated product

SLA Challenger is a cost-effective SLA reporting solution the enables companies to analyze, report, and validate SLA commitments based on the actual level of service delivered from the end-user’s perspective.

Industry: All

Product description

Comprehensive interactive reports enable IT management to quickly identify issues and initiate corrective action.

Key SLA Challenger Features

Immediate Impact, Out of the Box:
SLA Challenger is quickly installed and configured to deliver immediate Return on Investment (ROI). The solution is easily deployed and managed from a central location minimizing administrative overhead.

Distributed End-User Perspective:
SLA Challenger's distributed architecture ensures that SLA reporting accurately reflects the end-user experience. SLA Probes can be distributed to the Service Provider’s service aggregation points, POPs, data centers, or the customer premise. As a result, SLA metrics are analyzed and reported accurately through the service delivery path from the end-user to one or more service access points (Internet access points, peering points, application access points...).

Comprehensive Web-Based Reporting:
SLA Challenger is fully integrated with HP Performance Insight software. HP Performance Insight is a comprehensive service level reporting solution that enables service providers and large enterprise companies to analyze and report a wide variety key performance metrics for extremely large and complex IT environments.

Real-Time Notification:
SLA Challenger tests latency, availability, and packet loss across your network using ICMP. When the tests determine that a monitored element is unavailable, Month-To-Date Availability (MTD Availability) for that element is updated and network operations staff is notified via SNMP traps when a threshold has been crossed.

Reporting Metrics:

Availability
Month To Date (MTD) Availability
Latency
Packet Loss vs. Successful Delivery
MTD Availability thresholds for warning, minor, major, critical (SLA violations)
Success rate based on availability and average response time
Success rate based on availability and maximum response time
Latency exception counts per test cycle, hour, day, and month
Packet Loss exception counts per test cycle, hour, day, and month

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Integrated HP Software products

SLA Challenger for HP Performance Insight has been integrated with the following HP Software products. Click on the HP product name to get more information about the product.