Used with HP Performance Insight, PVLmon rapidly identifies problems and notifies you so that you can take corrective action before they affect end users.
In today's fast-paced business environment, IT professionals — especially those who are mobile — find it difficult to quickly detect and resolve issues affecting application availability and end-user satisfaction. Used in conjunction with HP Performance Insight, PVLmon solves this problem by automating the detection of application exceptions and delivering comprehensive exception details and status information to the appropriate IT staff members. As a result, data loss and delays in report delivery are minimized because problems are identified and eliminated quickly.
Achieving rapid return on investment (ROI):
- Complete ROI typically within 30 days
- Reduce workload through sophisticated exception handling
- Reduce Mean Time to Repair by providing easy access to exception details
- Increase availability through automated analysis of complex problems
- Resolve problems rapidly with reduced staff effort
- Minimize escalations by improving level-one staff resolution rate and time
- Shift workload from expensive IT staff to level one staff
PVLmon Notification Methods:
- SNMP Trap
- Software Operations Messaging
- Trouble Ticket
- E-mail
- Pager
- Call to External Program
- Detailed Web-Based Exception Reports
PVLmon notification can be easily set up to notify specific groups of users during certain time periods to match work shifts and on-call rotations. In addition to hourly exception analysis, PVLmon status reports are emailed twice daily to administrators. These comprehensive status reports contain information about critical services, batch processes, data table size, and the latest timestamp in data tables. The comprehensive health report enables administrators to quickly review the operation of the application, verify the successful completion of batch processes, and identify issues that may need attention. The comprehensive email reports are vital to administrators who are mobile and cannot easily log in and assess the situation. PVLmon can also launch API calls to initiate actions such as generating trouble tickets. The resulting trouble ticket can be populated with the corresponding information from the application being monitored by PVLmon. When monitoring a distributed application such as Performance Insight, PVLmon should be installed on all servers where the monitored application resides. Since servers may provide different functions, PVLmon can easily be configured on each server to monitor the appropriate application functionality for that server. Many aspects of PVLmon — including which operational checks to perform and threshold values for user notification — can be configured for your specific needs.
PVLmon for HP Performance Insight has been integrated with the following HP Software products. Click on the HP product name to get more information about the product.
