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ClarusIPC Plus+

Clarus Systems — member of HP Enterprise Management Alliance Program.
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An HP Software integrated product

Certified application
Clarus Systems helps empower Unified Communications by providing a single source of truth for the entire converged network running voice, data and video applications.
Industry: All

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Product description

Clarus Systems provides end-to-end voice service management for Cisco Unified Communications Manager (aka CallManager) IP Telephony (IPT) systems during new deployments, upgrades and ongoing operations. ClarusIPC Plus+ maximizes system availability based on the following four pillars:
  • Automated testing: Allows tier-1 help desk personnel become more productive in the voice environment.
    • True end-to-end functionality testing
    • Troubleshooting individual phone issues
    • Remote phone control (remote hands)
  • Performance management: Capabilities provide actionable, near real-time insight into what's happening within the voice environment. It is critical to monitor both the heart of your voice system through key performance indicators (KPI) as well as recorded call setup and voice quality problems encountered by end users.
  • Configuration management: Capabilities available in ClarusIPC Plus+ provide much-needed visibility into both the current UC configuration as well as changes made to the system. Using ClarusIPC Plus+ active tests, users can validate new functionality as soon as changes are made. Line Management provides common processes that allow help desk administrators to control phones across multiple CUCM clusters (even across versions).
  • Business intelligence: It is critical for IT organizations to be able to clearly present metrics and views into the day-to-day performance of voice systems. ClarusIPC Plus+ offers a variety of reporting and analytical views that can help you better understand the voice service availability and performance trends that businesses can leverage to reduce costs and provide a better quality of service to end users.
Clarus Systems' solution, ClarusIPC Plus+, takes out costs by reducing inefficiencies associated with the manual labor time required in delivering voice services today - providing a higher degree of voice service confidence and satisfaction within the Enterprise, IT, Managed Service Providers and System Integrators.
  • ClarusIPC Plus+ automates the testing, configuring, changing, troubleshooting, diagnosing, monitoring, and reporting on voice services provided by Cisco Unified Communications Manager IP Telephony systems. This automaton reduces the inefficiencies of time and cost that are incurred by performing such tasks manually.
  • ClarusIPC Plus+ features allow optimized performance of complex validation and testing scenarios to ensure that the IP Communications application is fully functional, tested, and documented prior to transferring support responsibilities from the deployment organization, System Integrator, or IT Operations staff.

Integrated HP Software products

ClarusIPC Plus+ has been integrated with the following HP Software products. Click on the HP product name to get more information about the product.
HP product Integration status
HP Network Node Manager 8i Certified

For more information

For more information about the HP Software products mentioned on this page or to inquire about the alliance between HP and Clarus Systems, contact HP.

Date last updated: 2008-11-19

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